About Cologne/Bonn Airport

Cologne Bonn Airport is a significant aviation hub in Germany. In 2019, it facilitated over 12 million passengers and maintained connections to 120 global destinations. By 2022, the airport processed an impressive 971,000 tons of air freight, emphasizing its crucial role in North Rhine-Westphalia's logistics infrastructure.

The Solution

In collaboration with Cologne Bonn Airport, Sittig Technologies implemented the PAXGuide Automatic Announcement system to improve communication and operational efficiency.

The PAXpaging software has been set up as a centralized announcement platform, tailored for the control room and information desks. It offers a wide range of announcement functions, such as scheduled, manual and template-based announcements, to respond quickly to all incidents.

PAXgate was introduced as a web application on all gate PCs. Through this application, airlines have the capability to automate their boarding announcements with their own boarding specifics. Recognizing the diverse demographic of travelers, the application communicates announcements in five languages, chosen based on the flight's destination to ensure comprehension across the board.

To ensure real-time updates, the AODB Interface was integrated. This guarantees the timely and automatic distribution of flight announcements, particularly during events such as cancellations and gate changes.

Equipped with the latest Text-2-Speech Engine, the PAXGuide system delivers high-quality announcements in five languages. This engine also offers the flexibility to easily adjust and create new announcements tailored to emerging situations.

Harmoniously connecting with the existing infrastructure, the system was integrated into a Variodyn D1 PA-system.

On the hardware front, Sittig Technologies equipped the airport with three PAXModular NPS05 IP-Paging Stations. These paging stations enable operators to convey manual announcements with utmost clarity and also facilitate efficient recording within the system.