1. The potential consequences of not having multilingual announcements

The importance of multilingual announcements cannot be overstated, especially in airports where people from all over the world converge. Without proper communication, travelers can easily get lost in translation, leading to a host of problems.

One major problem is way finding. When announcements are made only in one language, non-native speakers may have difficulty understanding and following directions. Information on the FIDS displays often do not help passengers here either, as these are usually only made in a maximum of 2 languages. This can lead to confusion and frustration, causing them to miss their flights or take longer to reach their destinations.

Travelers who do not speak the language used in the announcement may not understand important information such as gate changes or flight delays. This can result in missed flights or misunderstandings that could have been avoided with proper communication. In addition, this can increase the turnover times for aircraft.

In conclusion, not having multilingual announcements at airports can lead to a host of problems that affect both travelers and airport operations. It is essential for airports to prioritize multilingual communication to ensure smooth travel experiences for all passengers

2. Manual announcements won't solve the problem

The main issue with manual announcements is that they can only be made multilingual to a limited extent, depending on the language skills of the staff. In addition, there is often an incomprehensibility due to different uses of the microphones. Furthermore, personnel costs can be considerable if all languages are to be covered.

All these factors mean that manual announcements alone cannot address the problem of multilingualism at airports. They simply do not provide a reliable and cost-effective solution for airports, who must keep their passengers informed in all necessary languages at once.

3. How to make sure your airport is prepared for global travelers

Having the ability to make multilingual announcements at airports is vital for a smooth travel experience. With more and more people travelling between countries, airports are pressured to provide quality customer service in multiple languages. One of the most effective ways to do this is through an automated announcement system such as PAXGuide by Sittig Technologies. This system offers several advantages over manual multilingual announcements.

Firstly, it uses one of the best text-to-speech engines on the market, ensuring high-quality audio output in over 40 languages. This allows airports to make accurate, clear and persuasive announcements in multiple languages without manual intervention. In addition, PAXGuide is also very user-friendly and easy to adjust should any new announcements be required. New texts can eailiy be generated in high quality using the integrated Text-2-Speech engine.

Based on the destination of the flight and other data, the PAXGuide system automatically adjusts the language of the respective announcements. This ensures that all passengers receive the important information for their flight.

With PAXGuide from Sittig Technologies, airports have access to one of the most reliable and cost-effective solutions for making multilingual announcements. It provides a great way to ensure your airport is prepared for global travelers and provides an enhanced customer experience.