Seamless Integration for Real-Time Announcements

The new integration facilitates a streamlined process whereby airport staff can immediately notify passengers upon finding their lost items. This feature is designed to be both efficient and user-friendly, consisting of two simple steps:

1. Registration of Found Items: Airport staff registers the found item in the Lost and Found system using the mobile app.

2. Broadcasting Announcements: Staff can then check the announcement details and broadcast it in the areas where the owner is presumed to be.

Johannes Sittig, CEO of Sittig Technologies North America, commented on the new feature: “With this integration, we can offer our airport and airline customers a great new functionality to help reunite passengers with their belongings.”

Advanced Text-to-Speech Capabilities

The PAXGuide system leverages its built-in Text-to-Speech engine, which allows announcements to be made in over 40 languages. This feature ensures that all passengers, regardless of their language preference, can understand the announcements about their lost items. Moreover, the system’s flexibility with the content of the announcements guarantees that every item can be specifically called out, making it easier for passengers to recognize their belongings.

Enhancing Security and Accountability

The new integration also includes robust features for auditing and security. Each record will display who initiated the announcement and when, enhancing transparency and accountability. The functionality can be restricted to certain user groups through role management, ensuring that only authorized personnel can access and use the announcement feature. Announcements can also be published multiple times if necessary, ensuring that passengers have multiple opportunities to hear about their lost items.

Meeting Global Standards with Lost and Found Software

Markus Schaarschmidt, CEO of Lost and Found Software, highlighted the significance of this feature for their clients: “With over 40 airports worldwide and airline groups using our system, this functionality is a great addition for all using Lost and Found Software and PAXGuide already at their airport.”

Lost and Found Software, known for being the most innovative and leading solution for lost and found management, enables this integration as a milestone achievement. It allows customers to achieve the highest possible success rate in recovering lost items, further enhancing the passenger experience.

Leading Through Innovation

Sittig Technologies has been a pioneer in automatic announcements at airports for over 30 years, continually introducing new features and use cases. Our focus extends beyond simply automating announcements; it's about connecting different data sources to bring the greatest added value for both passengers and staff. This new partnership with Lost and Found Software exemplifies our commitment to innovation, enhancing the passenger experience and operational efficiency, and reinforcing our status as leaders in the airport announcement industry.

For more information on this innovative partnership and to see how it could benefit your airport or airline, please visit Lost and Found Software and Sittig Technologies.

About Sittig Technologies

Sittig Technologies is a global leader in automated announcement systems for airports. Our flagship product, PAXGuide, is designed to enhance passenger communication through efficient and reliable announcements, ensuring a seamless airport experience.

About Lost and Found Software

Lost and Found Software is the leading solution for managing lost and found items in airports worldwide. Our innovative system ensures that lost items are recovered and returned to their owners efficiently, improving passenger satisfaction and operational efficiency.